Hetzner Status
On this site, you'll find status reports about Hetzner Online's products and services. Log into your account on the Hetzner administration interfaces to subscribe to email notifications about status reports which affect specific products.
Phishing emails stealing logins and credit card data
- Start: 2024-07-05 06:00 UTC+0
- Last update: 94 day(s) ago
- Affected systems: General
Status:IdentifiedVolume not attached on Server Creation
- Start: 2025-07-05 00:00 UTC+0
- Last update: 5 day(s) ago
- Affected systems: Cloud Volume
Status:IdentifiedPotential Restrictions when Moving Resources to other Projects
- Start: 2025-05-22 07:19 UTC+0
- Affected systems: Cloud (Load Balancer, Networks, Cloud Server, Object StorageShow more
Status:In progress
Information
Mainboard replacements for dedicated servers
- Start: 2025-01-13 09:30 UTC+0
- Affected systems: Dedicated Root Server
Adjustments to the Ubuntu ARM repository (mirror.hetzner.com / download.hetzner.com)
- Start: 2024-08-15 09:34 UTC+0
- Ends on: 2024-08-30 09:40 UTC+0
- Affected systems: Mirror
Limited availability of Cloud plans
- Start: 2024-06-17 10:00 UTC+0
- Affected systems: Cloud (Load Balancer, Networks, Cloud Server, Object StorageShow more
Restriction of SSL and domain support via telephone
- Start: 2024-04-29 10:00 UTC+0
- Affected systems: Support (Abuse, Ticket system, Phone system)
Planned maintenance
Backbone
FSN1-DC7
Maintenance at backbone connection between Frankfurt - Helsinki
- Start: 2025-07-19 22:00 UTC+0
- Ends on: 2025-07-20 18:00 UTC+0
- Affected systems: Backbone
Replacement of power supply components and UPS in FSN1-DC7
- Start: 2025-07-21 06:00 UTC+0
- Estimated end: 2025-07-25 14:00 UTC+0
- Affected systems: FSN1-DC7
Maintenance at backbone connection between Frankfurt - Helsinki
- Start: 2025-07-28 21:00 UTC+0
- Estimated end: 2025-07-29 04:00 UTC+0
- Affected systems: Backbone
Resolved incidents
Jul 13, 2025
No incidents reportedJul 12, 2025
Maintenance at backbone connection between Frankfurt - Helsinki
Resolved - Maintenance work has been completed successfully. Thank you for your understanding.Affected systems: BackboneJul 11, 2025
Cloud Leaf fault nbg1-cloud1-leaf76
Resolved - The fault has been fixed. All systems are accessible againAffected systems: Cloud ServerFault report for EPS system in FSN1-DC22
Resolved - The issue has been resolved. All affected UPS systems are fully operational again.Affected systems: FSN1-DC22Jul 10, 2025
No incidents reportedJul 09, 2025
Maintenance work on abuse system
Resolved - We have successfully completed the maintenance work. Thank you for your understanding.Affected systems: AbuseFault report on Cloud API and Hetzner Console
Resolved - We have fixed the error. All systems are reachable again.Affected systems: Cloud (Load Balancer, Networks, Cloud Server, Object StorageShow moreFault report on Hetzner Console
Resolved - We have fixed the error. All systems are reachable again.Affected systems: Hetzner ConsoleMaintenance work on the jobs portal (career.hetzner.com)
Resolved - The maintenance work is finished. The Jobs portal is available again.Affected systems: Job portalMaintenance work Hetzner konsoleH
Resolved - The maintenance work is successfully completed.Affected systems: konsoleHMaintenance work on Windows Update Mirror
Resolved - We have successfully completed the maintenance work. Thank you for your understanding.Affected systems: MirrorMaintenance on NTP server ntp1.hetzner.com
Resolved - We have successfully completed the maintenance work. Thank you for your understanding.Affected systems: NTPMaintenance telephone infrastructure - NBG1
Resolved - The maintenance work has been completed. Our employees are now there for you by phone again.Affected systems: Phone systemRobot routine maintenance work
Resolved - We have successfully completed the maintenance work. Thank you for your understanding.Affected systems: RobotMaintenance on speed test at the NBG1 location
Resolved - We have successfully completed the maintenance work. Thank you for your understanding.Affected systems: SpeedtestJul 08, 2025
Fault report on Cloud API and Cloud Console
Resolved - The problem is fixed.Affected systems: Cloud (Load Balancer, Networks, Cloud Server, Object StorageShow moreLimitations when Creating Support Tickets for Cloud Servers
Resolved - The problem is fixed and creating tickets in all categories is now possible again.Affected systems: Cloud (Load Balancer, Networks, Cloud Server, Object StorageShow moreObject Storage in location fsn1 degraded
Resolved - The problem is fixed.Affected systems: Object StorageJul 07, 2025
Fault report on Cloud API and Cloud Console
Resolved - We have fixed the fault. The system is accessible again.Affected systems: Hetzner Console