Hetzner Status
On this site, you'll find status reports about Hetzner Online's products and services. Log into your account on the Hetzner administration interfaces to subscribe to email notifications about status reports which affect specific products.
Latest AWS SDK/CLI updates incompatible with Object Storage
- Start: 2025-01-21 12:10 UTC+0
- Last update: 25 day(s) ago
- Affected systems: Object Storage
Status:IdentifiedPhishing mails stealing (Hetzner) logins
- Start: 2024-07-05 06:00 UTC+0
- Last update: 259 day(s) ago
- Affected systems: General
Status:IdentifiedMaintenance UPS systems in HEL1-DC3
- The maintenance work is in progress.
- Start: 2025-03-24 06:30 UTC+0
- Estimated end: 2025-03-25 14:00 UTC+0
- Affected systems: HEL1-DC3
Status:In progress
Information
Discontinued support for operating system Ubuntu 20.04
- Start: 2025-04-02 09:00 UTC+0
- Affected systems: system images
Mainboard replacements for dedicated servers
- Start: 2025-01-13 09:30 UTC+0
- Affected systems: Dedicated Root Server
Adjustments to the Ubuntu ARM repository (mirror.hetzner.com / download.hetzner.com)
- Start: 2024-08-15 09:34 UTC+0
- Ends on: 2024-08-30 09:40 UTC+0
- Affected systems: Mirror
Limited availability of Cloud plans
- Start: 2024-06-17 10:00 UTC+0
- Affected systems: Cloud (Load Balancer, Networks, Cloud Server, Object StorageShow more
Restriction of SSL and domain support via telephone
- Start: 2024-04-29 10:00 UTC+0
- Affected systems: Support (Abuse, Ticket system, Phone system)
Planned maintenance
HEL1-DC5
FSN1-DC8
Backbone
Maintenance UPS systems in HEL1-DC5
- Start: 2025-03-26 06:00 UTC+0
- Estimated end: 2025-03-27 14:00 UTC+0
- Affected systems: HEL1-DC5
UPS function tests in FSN1-DC8
- Start: 2025-03-26 08:00 UTC+0
- Estimated end: 2025-03-26 09:00 UTC+0
- Affected systems: FSN1-DC8
Function tests on UPS and emergency power systems in FSN1-DC8
- Start: 2025-03-27 12:00 UTC+0
- Estimated end: 2025-03-27 13:00 UTC+0
- Affected systems: FSN1-DC8
Maintenance at backbone connection between Frankfurt - Nuremberg
- Start: 2025-04-28 21:00 UTC+0
- Estimated end: 2025-04-29 04:00 UTC+0
- Affected systems: Backbone
Resolved incidents
Mar 25, 2025
No incidents reportedMar 24, 2025
Function tests on UPS and emergency power systems in FSN1-DC15
Resolved - The function tests are completed.Affected systems: FSN1-DC15UPS function tests in FSN1-DC4
Resolved - The function tests are completed.Affected systems: FSN1-DC4Function tests on UPS and emergency power systems in FSN1-DC8
Resolved - The function tests are completed.Affected systems: FSN1-DC8Maintenance work on the webmail system (webmail.your-server.de)
Resolved - We have successfully completed the maintenance work. Thank you for your understanding.Affected systems: Managed (Managed Server, Webhosting)Mar 23, 2025
No incidents reportedMar 22, 2025
No incidents reportedMar 21, 2025
Cloud Leaf fault sin-cloud1-leaf1
Resolved - We have fixed the error. All systems are reachable again.Affected systems: Cloud ServerRouter fault hel1-dc4-ex9k1
Resolved - The fault has been fixed. All systems are accessible again.Affected systems: Network-HEL1 (Router-HEL1, Switch-HEL1)Mar 20, 2025
Cloud Leaf fault nbg1-cloud1-leaf89
Resolved - The incident has been resolvedAffected systems: Cloud ServerCloud Leaf fault nbg1-cloud1-leaf90
Resolved - The incident has been resolved.Affected systems: Cloud ServerCloud Leaf fault nbg1-cloud1-leaf91
Resolved - The incident has been resolved.Affected systems: Cloud ServerCloud Leaf fault nbg1-cloud1-leaf20
Resolved - The incident has been resolvedAffected systems: Cloud ServerMar 19, 2025
Maintenance at backbone connection between Frankfurt - Helsinki
Resolved - Maintenance work has been completed successfully. Thank you for your understanding.Affected systems: BackboneMaintenance UPS systems in FSN1-DC15
Resolved - The maintenance work is completed.Affected systems: FSN1-DC15Fault report for billing functions and consumption data
Resolved - There has been a service disruption, which is why the functions below were not available to you. We have analyzed and resolved the situation. Kindly excuse any inconveniences caused by that. The affected services were: Accounts view/edit conta ...Affected systems: GeneralLoad balancers stop working when config is changed
Resolved - All systems work normal again.Affected systems: Load BalancerFault webmail.your-server.de
Resolved - We have fixed the outage. The webmail is reachable again.Affected systems: Managed (Managed Server, Webhosting)