Limited support on 20 May 2024

Status: Planned
Affected systems: Support (Abuse, Ticket system, Phone system)
Start: 2024-05-19 22:00 UTC+0 Ends on: 2024-05-21 05:59 UTC+0
  • Description
    Due to the public holiday in Bavaria on Monday, 20 May our support will not be available on this day.

    Trouble-free operation and rapid problem solving are continuously ensured by teams in the data centres.

    If you use a dedicated server with included telephone support from us, you can reach us by support request or by telephone.
    The direct dial-in number for technical support is displayed in the robot for the respective server under the point "Support".

    Customers with managed servers can reach the chargeable on-call service via the konsoleH administration interface.

    Our support team will be available again as usual from Tuesday 21 May.

    Thank you for your understanding!