Outage

Cloud Leaf fault nbg1-cloud1-leaf76

Status: Resolved
Affected systems: Cloud Server
Start: 2025-07-11 13:25 UTC+0 – Ends on: 2025-07-11 18:54 UTC+0
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  • Description
    We are currently experiencing a fault on our Cloud Leaf nbg1-cloud1-leaf76. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.
  • Resolved
    The fault has been fixed. All systems are accessible again
    Last update: 2025-07-11 18:54 UTC+0
  • Monitoring
    The leaf has been fully replaced and we already see all nodes being reachable again. We are monitoring the results.
    Last update: 2025-07-11 17:05 UTC+0
  • In progress
    The issue is still ongoing due to a hardware fault. Our engineers are working on solving the issue as soon as possible.

    Thank you for your understanding!
    Last update: 2025-07-11 16:44 UTC+0
  • In progress
    We still work hard on solving the issue. As far as we currently know a regular maintenance has triggered a hardware bug and the switch needs to be reprovisioned.

    Thank you for your understanding.
    Last update: 2025-07-11 16:43 UTC+0