Limited support on 6 January 2026

Due to the public holiday on Tuesday, 6 January, our support availability will be limited as follows:

Hetzner Cloud:
- Cloud support will remain available.
Please contact us exclusively via ticket and submit your support request as an authenticated request through the Hetzner Console:
https://console.hetzner.com

Dedicated Servers and Colocation:
- You can reach us via support request or by phone.
- You can find the direct phone number for technical support in Robot for the respective server under “Support”:
https://robot.hetzner.com/server

Managed Servers:
- You can reach our paid on-call service via the konsoleH administration interface: https://konsoleh.hetzner.com

In addition, uninterrupted operations and swift issue resolution will continue to be ensured by teams in our data centers at all times.

From Wednesday, 7 January, our support will be fully available again.

Thank you very much for your understanding!