Information

Phishing mails stealing (Hetzner) logins

Status: Resolved
Affected systems: General
Start: 2022-06-27 06:00 UTC+0 Estimated end: 2023-02-13 13:38 UTC+0
  • Description
    Phishing emails are currently being sent in the name of Hetzner. You can identify the email for exanple by the following signs:
    - Subject: "Hetzner Online GmbH - Invoice R00162197"
    - Subject Renewing your domain name XYZ failed - Sender: Accounting - Online GmbH billing@cetalent.com

    It tries to get you to go to a fake login site for konsoleH/Hetzner Accounts so that it can steal your login data. Do not open this email or click on any links it contains. If you accidentally went to this phishing site and entered your login data, please contact our support team as soon as possible. Write a support request using your account on konsoleH, Robot or Cloud Console. If that is not possible, call the relevant support team. If you are able to, we also recommend that you immediately change your password and that you delete the phishing mail.

    You could also enable 2-Factor-Authentication (2FA) in Accounts and in konsoleH which helps to protect your account.