Warning

Limitations when Creating Support Tickets for Cloud Servers

Status: Resolved
Affected systems: Cloud (Load Balancer, Networks, Cloud Server, Object Storage, Cloud Volume)
Start: 2025-07-04 11:28 UTC+0 – Ends on: 2025-07-08 06:03 UTC+0
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  • Description
    Currently, it is not possible to create tickets for Cloud Servers with an ID above 100 million. All other ticket categories are unaffected. Until this issue is resolved, please select the "Technical > Other issue" category and only choose a project. In order to still be able to associate the affected server, please provide its name and/or ID in the description.
  • Resolved
    The problem is fixed and creating tickets in all categories is now possible again.
    Last update: 2025-07-08 06:03 UTC+0