Fault report for UPS systems in FSN1-DC15

Status: Resolved
Affected systems: FSN1-DC15
Start: 2022-11-02 10:18 UTC+0 Ends on: 2022-11-18 09:51 UTC+0
  • Description
    We have encountered an outage of UPS systems in FSN1-DC15. Our technicians are analyzing the cause and working on a solution at utmost urgency. Server operation is not affected. We are going to inform you on this page as soon as UPS secured operation of our power supply will be restored again.

  • Resolved
    The issue has been resolved. All affected UPS systems are fully operational again.
    Last update: 2022-11-18 09:51 UTC+0
  • In progress
    We have received the delivery and started repair work.
    Last update: 2022-11-15 07:15 UTC+0
  • Investigating
    We expect the repair to be started on Monday (November 14th).
    Last update: 2022-11-10 15:22 UTC+0
  • Identified
    We could locate the defect in cooperation with the manufacturer. We are expecting a delivery of components necessary for repair and will commence restoration immediately upon receipt.
    Last update: 2022-11-03 13:37 UTC+0
  • Investigating
    We have partly restored the data center's UPS protection. We're working at top speed to restore full UPS power and we will keep you up to date.
    Last update: 2022-11-03 08:24 UTC+0