Hetzner Status
On this site, you'll find status reports about Hetzner Online's products and services. Log into your account on the Hetzner administration interfaces to subscribe to email notifications about status reports which affect specific products.
All systems are operational.
Information
Discontinued support for operating system Ubuntu 21.10
- Since the official support for the operating system is very limited / is no longer available, we will discontinue support for the image Ubuntu 21.10 and we will remove it from our official product portfolio beginning on 23.07.2022. If you still need this image, you will still be able to find it until further notice in the "old_images" section of our Installimage script. You can find a guide to Installimage on Hetzner Docs here: https://docs.hetzner.com/robot/dedicated-server/operating-systems/installimage Important note: The operating systems ...
- Start: 2022-04-21 11:51 UTC+0
- Affected systems: system images
Phishing mails stealing (Hetzner) logins
- Phishing emails are currently being sent in the name of Hetzner. You can identify the email by the following signs: - Subject: "Bitte neue AGB bestätigen" - Sender: Kundenservice It tries to get you to go to a fake login site for konsoleH/Hetzner Accounts so that it can steal your login data. Do not open this email or click on any links it contains. If you accidentally went to this phishing site and entered your login data, please contact our support team as soon as possible. Write a support request using your account on konsoleH, Robot or Clo ...
- Start: 2022-03-25 11:00 UTC+0
- Affected systems: General
Nextcloud sync client v3.4.0 blocking
- There is a bug in the Nextcloud sync client v3.4.0. The bug changes the modification timestamps of uploaded files to non-valid values. Therefore, we have decided to immediately block this version of the sync client on our Storage Share instances. If you receive a forbidden error message in the sync client, and you are using version 3.4.0, please upgrade it to a newer version.
- Start: 2022-02-22 13:58 UTC+0
- Affected systems: Storage Share
Discontinued support for operating system CentOS-85-64-minimal
- Since the official support for the operating system is very limited / is no longer available, we will discontinue support for the image CentOS-85-64-minimal and we will remove it from our official product portfolio beginning on 10.01.2022. If you still need this image, you will still be able to find it until further notice in the "old_images" section of our Installimage script. You can find a guide to Installimage on Hetzner Docs here: https://docs.hetzner.com/robot/dedicated-server/operating-systems/installimage/. Important note: The operati ...
- Start: 2021-12-29 12:00 UTC+0
- Affected systems: system images
Discontinued support for operating system image Debian-stable-64-minimal
- Due to naming changes in our operating system images, we will drop the support for the image named "Debian-stable-64-minimal" and remove it from the list of installable systems with the release of Debian 12. For new installations, we provide the image "Debian-stable-amd64-base" which points to our latest supported Debian stable release.
- Start: 2021-10-21 10:00 UTC+0
- Affected systems: system images
Planned maintenances
Backbone
Maintenance at backbone connection between Frankfurt - Helsinki
- Start: 2022-05-24 20:00 UTC+0
- Ends on: 2022-05-25 05:00 UTC+0
- Affected systems: Backbone
Resolved incidents
Apr 21, 2022
No incidents reportedApr 20, 2022
No incidents reportedApr 19, 2022
No incidents reportedApr 18, 2022
Backbone connection fault between Frankfurt - Helsinki
Resolved - The error has been fixed.Affected systems: BackboneApr 17, 2022
No incidents reportedApr 16, 2022
No incidents reportedApr 15, 2022
No incidents reported